Product and Purchase Questions
What types of templates do you offer?
We offer a range of financial templates for Google Sheets and Microsoft Excel.
How do I purchase a template?
Buying templates is quick and easy, you simply need to:
- Pick the template
- Add to cart
- Go through the checkout and pay
- Once payment is confirmed, you will be able to download the file at the checkout.
- Upload the file on Google Sheets if you want
- Start planning!
For the Google Sheets template, you will receive a PDF file containing a link to the template on Google Sheets.
You will need to copy the template to be able to edit it. To copy the template, you need to:
- Start planning!
- Click “File”
- Click “Make a copy”
What payment methods do you accept?
We accept multiple payments, from debit/credit cards to Apple Pay and Google Pay.
Is there a limit to how many times I can download the product?
No, there is no limit. Once you buy one of the templates, you can download it as many times as you want.
Do I need specific software to use the templates?
For some of our templates, you will need Microsoft Excel.
To use our templates in Google Sheets, you will need:
- A device to access Google Sheets
- A Google Account (to edit through Google Sheets)
- Basic computer knowledge
Can I use these templates for commercial purposes?
No, our templates are for personal use only; distribution, sale, and reproduction are prohibited without the author’s consent.
Our templates are for informational purposes only; not financial, legal, or accounting advice.
We are not liable for harm, damages, or loss related to document use.
Downloading and Access Issues
How do I download my purchase?
Once you make the payment, template files will be automatically downloaded to your computer.
The download link will also be available in your invoice.
I didn’t receive my download link. What should I do?
Please check your spam or junk folder first.
If you haven’t received the link, please contact our support team at [email protected].
Can I re-download the product if I lose the file?
Yes, once you buy any of our templates, you can download them as many times as you want from the invoice email.
Refund and Exchange Policy
Can I get a refund after purchasing a template?
No. Due to the nature of the business, we are unable to accept returns and issue refunds.
What if I accidentally purchased the wrong template?
If you’ve accidentally purchased the wrong template, please contact us at [email protected].
Customization and Support
Can I customize the templates myself?
Of course! You can edit, customize, and tailor the templates to your specific needs.
Please note, that all the templates are for personal use only; distribution, sale, and reproduction are prohibited without the author’s consent.
Do you offer customization services for the templates?
No, we do not offer customization services.
What should I do if I have trouble using a template?
If you have any troubles, please reach out to us at [email protected].
Alternatively, leave a comment under the product and we will reply to any questions for others to see.
Licensing and Usage
Am I allowed to share or resell the templates?
No, our templates are for personal use only; distribution, sale, and reproduction are prohibited without the author’s consent.
How many times can I use the template after purchasing it?
There is no limit on the number of times you can use the template after purchasing it.
General Inquiries
Do you offer any discounts or bundles?
Yes! We often run sales giving you discounts on single templates or bundles.
Do I need an account to make a purchase?
No, you do not need an account to buy any of our templates.
How can I contact you if I have more questions?
If you have any questions, please reach out to us at [email protected].